Monitoring Administator (REMOTE)

Role: Consultant

Client: United Nations Organization

Contract type: Freelancer / Self-Employed / B2B only

Location:  REMOTE

Duration: 12 months extensible based on performance and budget

Visa sponsorship: Not available

Oncall 24/7: One week per month (rotation is subject to the number of team members)

To apply for this position, please send your resume at office@idealstaffs.com

Required Profile:

The primary objective of this role is to design, implement, upgrade and maintain a robust monitoring infrastructure using SCOM and Checkmk, with complementary capabilities provided by Elastic and Prometheus. The resource will work closely with our DevOps, IT, and development teams to ensure comprehensive monitoring, alerting, and visualization of our systems.

The resource should have advanced experience in complex enterprise environments.

 The resource should have a minimum of 5 years of experience (standard) although it is desirable to have 8+ years of experience (senior).

Scope of Work / Duties of Consultant:

The resources provided by the suppliers will participate in the Administration and Operation of Monitoring Infrastructure, and more specifically will:

•       Assess current monitoring setup and identify gaps.

•       Design, implement and upgrade SCOM and Checkmk monitoring solutions in on-premises setup with multi-tenant and multi-support teams design.

•       Configure and maintain dashboards for real-time visualization with multi-tenant and several support teams design.

•       Develop and document monitoring strategies best practices.

•       Set up alerts and notification mechanisms to preemptively address system issues.

•       Train internal staff on the use and maintenance of SCOM and Checkmk.

•       Provide ongoing support and improvements to the Monitoring framework.

•       Ensure high availability and performance of the monitoring and logging systems.

•       Provide “stand-by” services on a rotation basis during weekends, holidays and outside of normal working hours. 

•       Perform other duties as required.

Required Technical Skills: 

The resource MUST have the following skills and experience:

•       Proven experience in deploying and managing SCOM and Checkmk in on-premises setup with multi-tenant and multi-support teams design.

•       Strong understanding of Monitoring concepts and best practices, including SNMP for network devices monitoring.

•       Experience with monitoring related technologies, Windows Servers, Linux, SQL, IIS, Active Directory, web sites, virtualization, on-premises infrastructure and more.

•       Proficiency in scripting and automation (e.g., PowerShell, Bash, Python).

•       Familiarity with automation tools especially Ansible.

•       Knowledge of other monitoring tools is highly desirable, especially Elastic, Prometheus and Grafana.

•       Programming skills is desirable, especially .NET C# and Python.

Required Soft Skills 

•       Teamwork: Develops and promotes effective relationships with colleagues and team members. Deals constructively with conflicts. 

•       Communicating: Expresses oneself clearly in conversations and interactions with others; listens actively. Produces effective written communications. Ensures that information is shared. 

•       Respecting and promoting individual and cultural differences: Demonstrates the ability to work constructively with people of all backgrounds and orientations. Respects differences and ensures that all can contribute. 

•       Knowing and managing yourself: Manages ambiguity and pressure in a self-reflective way. Uses criticism as a development opportunity. Seeks opportunities for continuous learning and professional growth. 

•       Producing results: Produces and delivers quality results. Is action-oriented and committed to achieving outcomes. 

•       Moving forward in a changing environment: Is open to and proposes new approaches and ideas. Adapts and responds positively to change.

Educational Background:

•       Bachelor's or master's degree in information technology is desirable.

•       Monitoring certifications in SCOM, Checkmk, Elastic, Prometheus, Grafana is desirable.

•       Linux and/or Windows System Administration

•       Network Administration

To apply for this position, please send your resume at office@idealstaffs.com