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  • IdealStaffs

VDI Administrator (Valencia, Spain)

Client: United Nations

Location: Valencia, Spain (Relocation required)

Estimated Start Date: 1st May 2020

Initially, 100% remote work is possible until the COVID-19 situation improves. After this, relocation is expected and required.

To apply for this position, please send your resume at office@idealstaffs.com referencing the job title. Applications from women are particularly encouraged.

IdealStaffs Consulting is looking for a candidate with strong implementation, support and troubleshooting experience in large operational environments of VDI infrastructure.

As part of the Endpoint Management Team within the Azure and M365 Services Unit, the consultant will provide on-going support and implement service enhancements.

Also it may be requested to provide ‘stand-by’ services during weekends, holidays and outside of the normal working hours.

Duties and Responsibilities

  • Windows 10 master image lifecycle management

- Creation of image

- Regular update of image

- Validating and rolling out of image

  • Create Virtual machine templates.

  • Create, provision and manage AppStacks using VMware AppVolumes.

  • Create and manage VMware UEM policies using VMware UEM.

  • Creation and management of Desktop pools.

  • Provide with 2/3 level support.

  • Handle service restoration, service request.

  • Monitor performance and security and assess system functionality and integrity

  • Assist with the analysis and troubleshooting of performance and potential security issues.

  • Participate in escalated incident management and solving problems in a cross-team environment.

  • Executes test procedures to assess systems performance, identify and troubleshoot difficult or unusual problems, and analyse results for the implementation of system upgrades.

  • Monitors server resource allocation/utilization and performs capacity planning.

  • Assist in other projects and tasks as required.

  • Act as subject matter expert when required.

  • Take part in service delivery processes as needed (Incident management, request fulfillment, problem management, change management, etc.)

  • On-call support of escalated issues in the VDI infrastructure environment.

  • Keep documentation up-to date.

Required experience

  • At least 4 years’ working experience in using VMware Horizon.

  • At least 2 years’ working experience with Windows 10 in terms of image creation, optimization, customization.

  • Strong knowledge of Hyper-Converged infrastructure.

  • Strong knowledge of networking PCoIP, Blast, UDP and TCP/IP.

  • Strong scripting PowerShell skills.

  • Strong knowledge of AD, DNS, DHCP, KMS and PKI.

  • Strong knowledge of Windows 10, GPO and AppLocker .

  • Strong knowledge of SQL server.

  • Strong knowledge of SSL, TLS certificates and SSO.

  • Experience in large-scale and complex environments.

  • Experience in using and supporting Virtual Desktop Infrastructure back-end technology such as: VMware vSphere, vCenter, Application Virtualization, VMotion, Horizon View, VMWare AppVolumes, VMWare UEM.

  • Experience supporting and administering system patches and updates in a 24x7 production environment.

Desirable certifications

  • Certifications in VMware (VCP)

  • Microsoft MCSA Windows 10

Desirable experience and skills

  • Strong communication and a desire to deliver a high level of customer service

  • BMC ITSM, Remedy or similar ticketing technology

  • ITIL