• IdealStaffs

Storage Engineer (REMOTE)


Client: United Nations

Location: Valencia, Spain or Remote

Position: Consultant

Application Deadline: 22th July 2021



To apply for this position, please send your resume at office@idealstaffs.com and mention the job title that you are applying for.



IdealStaffs Consulting is looking for Storage Engineer consultants to provide storage array and Storage Area Network (SAN) support for customer’s storage infrastructure. Required for daily activities involving storage management, fabric management, troubleshooting, performance monitoring, business continuity and disaster recovery.

Assist the unit team members to carry out on-going activities and projects and prepare documentation where needed.


Leadership

  • Provide strategic guidance for storage services as required

  • Manage storage projects

  • Assist the Service Owner and Team Lead in the delivery of Service Delivery Agreements (SDAs) to customers

  • Assist with the coordination, preparation, presentation and implementation of proposals and projects linked to the SDAs

  • Be a go-to expert for troubleshooting storage related issues

  • Liaise with Partner Organizations on a service management basis


Service Management

  • Manage, prioritize and take ownership of tasks assigned to the storage services team as required (includes service requests, change requests, incidents, project tasks and others as required)

  • Monitor and take ownership of tasks assigned to storage services team ensuring completion within SLA targets


Technical Support

  • Provide support for all storage services SDAs

  • Design, install, configure and support storage infrastructure

  • Assist in the design, development, implementation and maintenance of storage automation tasks using Ansible and related technologies

  • Provide on-call support (either on-site or remotely using VPN connectivity) outside normal working hours as required on a rotational basis

  • Other storage administration tasks as required:

o Co-ordinate with vendor support for resolution of problems and incidents

o Perform troubleshooting and performance tuning activities as required

o Apply storage patches, updates and perform upgrades

o Assist in the planning and running of disaster recovery tests

o Perform capacity management and reporting as required

o Produce documentation as required

o Perform support activities during planned maintenance windows outside of normal working hours

o Perform other duties as required


Required Technical Skills:

The candidate MUST have the following skills and experience:

  • Extensive experience with storage arrays, network attached storage and storage area networks

  • Extensive knowledge and support experience of at least some of the following:

o High-end and medium tier storage arrays

o Network attached Storage (NAS) o Cisco storage area network o Scale-Out solutions

  • Minimum of 10 years experience

The candidate SHOULD have the following skills and experience:

  • Experience with Ansible or other automation technologies

  • Experience in writing technical proposals and service guides


Required Soft Skills:

  • Willingness to learn on the job and adjust roles as required

  • Customer facing experience and oral communication skills

  • Support of a diverse workplace

  • Ability to write documentation & reports

  • Creativity/ ability to find innovative solutions

  • Conflict management & cooperation


Desirable certifications:

  • Storage certifications

  • ITIL Service Management intermediate or expert

  • Prince2 foundation




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