• IdealStaffs

Server Hardware Engineer (Valencia, Spain)


Client: United Nations

Location: Valencia, Spain

Position: Consultant

Application Deadline: 22nd July 2021



To apply for this position, please send your resume at office@idealstaffs.com and mention the job title that you are applying for.


REMOTE work is available during the COVID situation, afterwards relocation to Valencia is required.

Only apply if you are legally eligible to work in Spain after COVID.


IdealStaffs Consulting is searching for Server Hardware Engineer consultants to support our client, a United Nations organization. The candidate will provide also on-call support (either on-site or remotely using VPN connectivity) outside normal working hours as required on a rotational basis.

Leadership

  • Provide strategic guidance for server hardware and compute services as required

  • Manage server hardware and compute projects

  • Assist the Service Owner and Team Lead in the delivery of ICC Service Delivery Agreements (SDAs) to customers

  • Assist with the coordination, preparation, presentation and implementation of proposals and projects linked to the SDAs

  • Be a go-to expert for troubleshooting server hardware and compute related issues

  • Liaise with Partner Organizations on a service management basis Service Management

  • Manage, prioritize and take ownership of tasks assigned to the server hardware and compute services team as required (includes service requests, change requests, incidents, project tasks and others as required)

  • Monitor and take ownership of tasks assigned to server hardware and compute services team ensuring completion within SLA targets Technical Support

  • Provide support for all server hardware and compute services SDAs

  • Design, install, configure and support server hardware and compute infrastructure

  • Assist in the design, development, implementation and maintenance of server hardware and compute automation tasks using Ansible and related technologies

  • Provide on-call support (either on-site or remotely using VPN connectivity) outside normal working hours as required on a rotational basis

  • Other server hardware and compute administration tasks as required:

o Co-ordinate with vendor support for resolution of problems and incidents

o Perform troubleshooting and performance tuning activities as required

o Apply server hardware and compute patches, updates and perform upgrades

o Assist in the planning and running of disaster recovery tests

o Perform capacity management and reporting as required

o Produce documentation as required o Perform support activities during planned maintenance windows outside of normal working hours

o Perform other duties as required


Required Technical Skills:

The candidate MUST have the following skills and experience:

  • Extensive experience with server hardware and compute services

  • Extensive knowledge and support experience (HPE ProLiant servers or HPE OneView)

  • Minimum of 10 years experience


The candidate SHOULD have the following skills and experience:

  • Experience with Ansible or other automation technologies

  • Experience in writing technical proposals and service guides Required Soft Skills:

  • Willingness to learn on the job and adjust roles as required

  • Customer facing experience and oral communication skills

  • Support of a diverse workplace

  • Ability to write documentation & reports

  • Creativity/ ability to find innovative solutions

  • Conflict management & cooperation


Desirable certifications:

  • Server hardware and compute certifications

  • ITIL Service Management intermediate or expert

  • Prince2 foundation



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