• IdealStaffs

Payment Hub Consultant (REMOTE)

Client: United Nations via IdealStaffs Consulting

Location: Remote within the CET/GMT time zone

Position: Payment Hub Consultant

Type: Contractor

State: ASAP

End of Application: 10th September 2022

To apply for this position, please send your resume at office@idealstaffs.com referencing the job title.

IdealStaffs is looking for customer-focused individual to develop and build a Digital Hub of Treasury Solutions (DHoTS) to support various UN Agencies in payments and treasury management. The DHoTS recommends and administers digital data process management and procedures that need to be executed effectively; ensure the management of quality assurance activities and traceability, associated with the transactional processes and implementation of digital communication protocols to the global reach directly the financial ecosystems; continuously improve the satisfaction of its customers, internal or external, while pursuing a continuous improvement agenda that will drive up service excellence while driving down the costs of service delivery through process standardization, process automation and self-service capabilities

Required Profile:

A forward-thinker techno-functional analyst who’ll work across multiple operational and technology groups in various partner agencies of UN. The consultant will document the business requirements, high and intermediate level processes and determine the optimal configuration for the identified solutions in the areas of EFT (Electronic Funds Transfer), MWP (Mobile Wallet Payments), and ABR (Automated Bank Reconciliation) with partners ERP configuration and reaching global financial ecosystems.

Duties and activities:

Responsibilities of this role include, but are not limited to:

  • Manage the ERP test cycles in the area of Payables, Payments, and Payroll.

  • Payment lifecycle and settlement lifecycle.

  • Statements reconciliation automation from Payment Hub to ERPs.

  • Fund transfer automation from ERPs to Payment Hub.

  • Execute tests where necessary and keep the related test plans and test logs up to date with test results.

  • Liaise with all Business Units in resolving problems and correcting defects identified during the test cycle(s) and money test cycle(s).

  • Keep the set of master test scenarios for all integrated digital payables, payments, and payroll, travel related scenarios up to date for future use.

  • Provide specialized technical and functional expertise in the implementation of Electronic Fund Transfer (EFT), Mobile Wallet Payments (MWP), and Automated Bank Reconciliation (ABR) processes throughout the Organization.

  • Translate Bank specification documents into agencies Functional Specifications.

  • Maintain effective contact with agency corporate bank partners (functional and technical teams) in the context of obtaining the necessary functional requirements to implement the required EFT, MWP, ABR solutions.

  • Liaise with both internal and external stakeholders in the context of the implementation of EFT, MWP, and ABR solutions.

  • Work with the Decentralized Regional Bureau, Finance Team, and agencies treasury to deploy the completed EFT, MWP, ABR solutions to the assigned to decentralized country offices.

  • Provide training and related documentation to the assigned Decentralized Offices and Treasury and Finance Team.

  • Create, and update the DHoTS library and Knowledge Base with any country specific information that is required to make effective EFT/MWP payments in assigned countries.

Required Technical Skills:

The resource MUST have the following skills and experience:

  • University degree in Business Administration, Finance, Banking and Payments, or other relevant disciplines or relevant certification.

  • Five years of relevant experience in Finance, HR, Procurement and/or Project Management.

  • Working knowledge of English and desirable one of the other UN official languages.

  • Proven understanding of Treasury systems (such as Quantum/Trax or Integrity)

  • Prior experience in leading a treasury management system implementation and/or upgrade working with the wider treasury team for testing and rollout.

  • Ideally will have worked within a treasury transformation or project role within a corporate treasury function, with experience of a payment hub implementation.

  • Coordinating and supporting the negotiations of all banks’ connectivity contracts together with the FSP onboarding processes having the main purpose to reach and maintaining the highest level of digitalization.

  • Working & hands-on experience working with FIS Products e.g., Payment Hub - Quantum Edition (Trax)

Other duties may include:

  • Support DHoTS in coordinating and ensuring the delivery of integrated related project streams.

  • Streamline existing business processes and implement new technology to improve efficiencies.

  • Continuous collaboration with the DHoTS teams to improve global functionality.

  • Perform testing as needed and assist in the resolution of DHoTS services.

  • Maintain close and effective relations with various HQ department to ensure that process improvements are appropriate and implemented in a timely basis.

  • Monitor and escalate system process concerns identified by the DHoTS, relevant partner entities business function/unit/office. Serve as an escalation point for major escalated service delivery issues.

  • Perform any other related duties as required.

Required Soft Skills:

  • Teamwork: Develops and promotes effective relationships with colleagues and team members. Deals constructively with conflicts.

  • Communicating: Expresses oneself clearly in conversations and interactions with others; listens actively. Produces effective written communications. Ensures that information is shared.

  • Respecting and promoting individual and cultural differences: Demonstrates the ability to work constructively with people of all backgrounds and orientations. Respects differences and ensures that all can contribute.

  • Knowing and managing yourself: Manages ambiguity and pressure in a self-reflective way. Uses criticism as a development opportunity. Seeks opportunities for continuous learning and professional growth.

  • Producing results: Produces and delivers quality results. Is action oriented and committed to achieving outcomes.

  • Moving forward in a changing environment: Is open to and proposes new approaches and ideas. Adapts and responds positively to change.


  • Experience with emerging technologies/solutions for Cross border payment using crypto/Blockchain.

  • Relevant certification(s)

On-call requirements

  • May be required on an exceptional basis

To apply for this position, please send your resume at office@idealstaffs.com referencing the job title.

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