• IdealStaffs

Configuration Management Expert (Brindisi, Italy)

Client: United Nations

Location: Brindisi, Italy

Estimated Start Date: 1st September 2020

To apply for this position, please send your resume at office@idealstaffs.com referencing the job title. Applications from women are particularly encouraged.

Because of the Covid situation it is possible to work remotely for a period of time and after the restrictions are over, onsite work from Brindisi, Italy is required.

IdealStaffs Consulting is looking for a Configuration Management Expert to have experience in the configuration of discovery tools, software development and the design and implementation of the automation full end-to-end processes. The person will also spend time in coaching and supporting operational teams on how to instrument the infrastructure and platform for discovery and automation.


  • Perform configuration management activities including modelling and integration, execution of controls and regular housekeeping of the Configuration Management System data

  • Evaluate performance metrics against the defined critical success factors and take actions to remediate or further streamline the process

  • Develop and update configuration management related documentation, including policies, processes and procedures, attend service review and other meetings

  • Support audits and assist in implementing audit recommendations

  • Configure discovery platforms to discover configuration items within the infrastructure

  • Setup best practices for development and documentation for automation projects

  • Design inventories for different systems and use cases based on experience and best practices

  • Design and develop automation for end-to-end processes

  • Produce reports and Management information, including impact analysis reports and Configuration status reports

  • Perform other duties as required

Functional Knowledge and Skills


  • Extensive knowledge in software development best practices

  • Extensive experience in automating end-to-end processes

  • Expert knowledge of Ansible, Python, json, yaml and Jinja development

  • Knowledge of the discovery tool of ServiceNow and of the configuration of the protocols for the discoverability of the configuration items

  • Knowledge in CI/CD best practices for fully automated integration, deployment and testing

  • Strong analytical and problem-solving skills.

  • Experience creating reports using PowerBI


  • Knowledge in other automation tools (Puppet, Terraform, Chef, etc.)

  • Knowledge in other discovery tools (BMC Discovery, …)



  • Bachelor’s degree in IT, computing or related fields

  • Software development and/or advanced scripting


  • Certification in software development

  • Certification in system administration

  • ITIL intermediate certification

  • ISO 20000 foundation or practitioner certification



  • At least 5 years of experience in discovery, automation and development

  • Enabling/configuring hosts and systems for discoverability

  • Configuring and administering CI/CD pipelines


  • Fully automating of complex end-to-end processes

  • Automating tasks at infrastructure level

  • Automating server provisioning

  • Automating tasks on databases and/or applications

  • Training and/or coaching administrators on best practices for discovery, development and automation


+34 643795676

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